Frequently Asked Questions

Everything you need to know about our colorful world of fashion.

Where does Agatha Ruiz de la Prada ship?

We offer worldwide shipping. Shipping costs and delivery times vary by destination and are calculated at checkout.

What is your return policy?

You can return any item within 30 days of receipt, provided it is in its original condition with all tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide. Our designs often feature bold, comfortable fits; if you are between sizes, we generally recommend sizing up for children's wear.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.

Are your products sustainably made?

We are committed to ethical manufacturing. Many of our collections use organic cotton and eco-friendly dyes to ensure our vibrant colors don't compromise the planet.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey to your door.